Let's Create Something Sweet Together
Whether you have questions about our jams, want to place a custom order, or simply want to say hello, we are here for you.
Send Us a Message
Fill out the form below and we will get back to you within 24 hours.
Other Ways to Reach Us
Prefer a more direct approach? Here's how you can connect with the chraxelluzur team.
Visit Our Kitchen
720 E Washington St
Petaluma, CA 94952
United States
Frequently Asked Questions
Quick answers to common inquiries
How do I place an order?
Simply send us a message through the form above or call us directly. We will guide you through available products and shipping options.
Do you ship nationwide?
Yes, we ship throughout the United States. International shipping is available for select countries. Contact us for details.
Can I request custom flavors?
We love creating custom blends for special occasions. Reach out with your ideas and we will discuss possibilities.
What is your return policy?
Your satisfaction is our priority. Please review our Return Policy for complete details.
What to Expect
Our commitment to excellent communication
Quick Response
We aim to respond to all inquiries within 24 hours during business days.
Personal Touch
Every message is read and answered by a real person who cares about your experience.
Privacy Protected
Your information is handled securely. We do not sell your data; any sharing is described in our Privacy Policy.
Business Inquiries Welcome
Partnerships, wholesale, and more
Retailers
Interested in stocking our jams? We partner with specialty food stores, cafes, and boutiques.
Corporate Gifts
Looking for unique corporate gifts? We offer custom packaging and bulk orders for businesses.
Visit Hours
Come see where the creativity happens
Monday - Friday
9:00 AM - 5:00 PM PST
Saturday
10:00 AM - 2:00 PM PST
Sunday
Closed